"I would like to thank you and the entire Detroit Thermal team for being valued business partners to Blue Cross Blue Shield of Michigan. Like Detroit Thermal, the Blues are stakeholders invested in Detroit's future. More than that, we share an unwavering belief in this city. We see Detroit as a city where hopes and dreams still live, where promise can—and will—be fulfilled. BCBSM is committed to do its part. It is most encouraging to know that you and other business and community leaders feel the same way about Detroit."
"The single most important aspect to your steam service to the DMC [Detroit Medical Center] is reliability. The steam we purchase from Detroit Thermal is used for space heating, domestic hot water, medical equipment sterilization and kitchen process. Any unplanned interruption of service at DMC would cause major problems at DMC. Also your employees provide a great level of customer service to DMC. The nature of our facilities operations cause us to interact with many different groups from your organization, including sales people, accounting people, customer service people, meter readers and distribution personnel and all are friendly, professional and willing to assist the DMC in any way possible.
"As a testament to the working relationship developed in the past six years between the DMC and Detroit Thermal, and the value your service provides, we decided to re-commit to the district steam system for an additional 10 years."
"...the Detroit-Wayne Joint Building Authority owns and operates the Coleman A. Young Municipal Center and is a long-standing customer of Detroit Thermal... From an operational perspective, we remain very focused on cost containment, and our utility expenses represent a significant portion of our operating budget. During the course of the past three years, we have been able to significantly reduce our steam consumption and costs and appreciate your team's assistance in achieving our objectives.
"In specific, your team has been very helpful in assisting us in our preventative maintenance and in openly sharing ideas and strategies for cost containment. In addition, your meter reading and invoicing process is handled expeditiously which enables us to closely monitor our consumption patterns. When questions arise, we can always rely on prompt and concise answers. We look forward to continuing this relationship."
For a free, no-obligation economic analysis of using Detroit Thermal in your planned or existing facility, please contact Rick Pucak, President of Detroit Thermal, at 313-963-3884 or email firstname.lastname@example.org.
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